Legal

Privacy Policy

How we collect, use, and protect your information.

Last Updated: January 2025

1. Information We Collect

When you register for ArcticCon, we collect:

  • Contact Information: Name, email address, and optionally your company name
  • Ticket Information: Ticket type, redemption code used, registration timestamp
  • Preferences: Dietary restrictions, t-shirt size (for applicable ticket levels)
  • Technical Data: Browser type and IP address for security and fraud prevention

2. How We Use Your Information

We use collected information to:

  • Process your ticket registration and send confirmation emails
  • Generate your digital ticket and QR code for event check-in
  • Communicate important event updates, schedule changes, or safety information
  • Plan catering and logistics based on dietary requirements
  • Fulfill merchandise orders (t-shirts) for eligible ticket holders

3. Information Sharing

We do not sell your personal information. We may share data with:

  • Service Providers: Email delivery (Resend), payment processing (Stripe), and hosting (Vercel) - only as necessary to operate the conference
  • Sponsors: Only if you registered using a sponsor's invitation code, and only aggregate attendance counts (not individual data) unless you explicitly consent
  • Legal Requirements: If required by law or to protect safety

4. Data Retention

We retain registration data for 12 months after the event to handle post-event inquiries and for planning future events. You may request deletion at any time.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Opt out of non-essential communications

6. Security

We use industry-standard security measures including encrypted data transmission (HTTPS), secure payment processing, and cryptographically signed ticket QR codes to prevent forgery.

7. Contact Us

For privacy-related questions or requests, contact us at info@arctic-con.com.